Your fractional AI operator.

We don't sell AI software. We install AI systems an operator would install — phone receptionists, quote drafters, review collectors, photo pipelines — and then we run them every day so you don't have to.

What we install

A foundation stack of seven automations, deployed together as one system. Owner-in-the-loop on every customer-facing step. Your accounts, your data, your runbook.

1

AI Voice Receptionist

Answers your line 24/7 when you're on a job. Captures every lead. Texts you within 60 seconds.

2

Missed-Call Text-Back

If a call hangs up before connecting, an SMS goes out instantly so the lead doesn't go cold.

3

Unified Lead Inbox

Phone, web form, Facebook, Instagram, and Google messages all land in one place.

4

AI-Assisted Quote Drafting

Record a voice memo after a site visit; get a branded draft to review in 15 minutes.

5

Quote Follow-Up Sequence

Every estimate triggers a 3 / 7 / 14 / 30 / 90-day follow-up in your voice. Stops on reply.

6

Review-Request Automation

Every completed job auto-asks the customer for a Google review. Negative replies route to you privately.

7

Photo-to-Portfolio Pipeline

Crew texts photos; AI categorizes them; you approve them straight to your gallery.

Why us, not another AI agency

There are a lot of people selling AI to small businesses right now. Here's the difference.

We're operators, not vendors

We've sold a business. We run a resale business. We're building an AI product for restaurants. We speak in P&L and payroll, not webhooks.

Same person, sale to delivery

No SDR handoff. No junior implementer. The person who took the meeting builds the system and answers the phone if it breaks.

You own everything

Every account in your name. Every workflow exportable. Every credential in your password manager. We make it embarrassingly easy to fire us.

Outcome math, not feature lists

We open every conversation with the dollars or hours we're going after. Not the platform we're going to use.

Tool-agnostic by design

We pick the right tool per job — Claude, GoHighLevel, Synthflow, custom. If something stops fitting, we swap it without holding you hostage.

Owner-in-the-loop, always

Nothing customer-facing ships without your written approval. Voice AI never quotes a price. AI never sends without your tap.

Who we help

Owner-operated small businesses doing $500K to $10M a year, with 3 to 50 employees, where one person can say yes.

Trades & home services

Decking, roofing, HVAC, electrical, plumbing, landscaping, concrete, painting.

Restaurants & hospitality

Independent restaurants, multi-location operators, ghost kitchens.

Professional services

Small law firms, accounting offices, insurance agencies, real estate teams.

Service-based SMBs

Anything where the owner is doing nights and weekends because there's no system.

About

BighoffHoldings AI is the AI & automation service line of BighoffHoldings, LLC — the operating company of Scott Hoffmann.

Scott has a background in scaling and selling small businesses, most recently a security business. He also runs an Amazon and Walmart resale operation and is building an AI product for restaurant back-of-house teams.

The AI service line exists to bring the same operational backbone to other small and mid-sized businesses — especially the owner-operated kind where the founder is still doing admin at 10pm because there's no system to absorb it.

Everything we install for clients is built with tools we use ourselves: Claude as the AI backbone, GoHighLevel as the customer-facing CRM, n8n as the workflow engine, Synthflow for voice. We eat our own dog food.

Get in touch

Want to see what an AI Opportunity Audit could find in your business? Reach out — we'll set up a 20-minute call to see if there's a fit.

Email   scott@BighoffHoldings.com

Web   BighoffHoldings.com

Service area   Northern Illinois & remote (US)