Privacy Policy
Last updated: June 12, 2026
This Privacy Policy explains how BighoffHoldings, LLC ("Big Hoff Holdings AI," "BHH," "we," "us," or "our"), a company based in Carpentersville, Illinois, collects, uses, and protects your information. By using our websites, tools, or messaging services, you agree to this policy.
Information we collect
- Contact information you provide — name, email address, phone number, business name, and ZIP code.
- Photos and project details you upload to our visualizer tools.
- Messages you send us by text, email, or web form, and our responses.
- Basic technical data such as approximate location and device/browser type, used to operate and secure our services.
How we use your information
- To respond to your questions and provide the services you request.
- To operate our AI visualizers, consulting, and related tools.
- To connect homeowners who request a quote with a vetted local contractor — only when you ask us to.
- To send you conversational and transactional text messages you have opted into (see below).
- To improve and secure our services.
SMS / Text messaging
If you opt in to receive text messages from Big Hoff Holdings AI, the following applies:
- How you opt in: by texting or calling our messaging line at (224) 445-2508 first, or by verbally agreeing to receive a follow-up text during a phone call with us. We do not send texts to anyone who has not contacted us first or given consent.
- Message frequency varies based on your conversation with us.
- Message and data rates may apply.
- Opt out anytime by replying STOP to (224) 445-2508; we will stop texting you immediately and permanently. Reply HELP for help, or call us at 847-613-8483.
We do not sell, rent, or share your mobile phone number or your SMS/text-messaging consent with any third parties or affiliates for their marketing or promotional purposes. Text-messaging opt-in data is used solely to communicate with you about Big Hoff Holdings AI.
How we share information
We do not sell your personal information. We share information only as needed to provide our services — for example, with a vetted local contractor when you request a quote, or with service providers who help us operate (such as our messaging, hosting, and CRM vendors) under confidentiality obligations. As stated above, mobile phone numbers and SMS consent are never shared with third parties for marketing. We may also disclose information if required by law.
Data security & retention
We use reasonable technical and organizational measures to protect your information, and we keep it only as long as needed to provide our services or as required by law.
Your choices
You can opt out of texts anytime by replying STOP. You can request access to or deletion of your personal information by emailing us at scott@bighoffholdings.com.
Children's privacy
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect information from children.
Contact us
BighoffHoldings, LLC · Carpentersville, IL · scott@bighoffholdings.com · Text line: (224) 445-2508 · Voice: 847-613-8483